Shipping Information
GETAHEADBOARD WILL ONLY DELIVER GOODS TO THE CARDHOLDERS NAME AND ADDRESS
Delivery prices quoted are for UK mainland delivery only excluding the Scottish Highlands.
Please note we do not send goods outside the UK mainland or to BFPO addresses (Eire included).
The majority of our deliveries are made within 3-5 working days but please allow up to 7 working days. EXPRESS DELIVERY (24HR/48HR) IS AVAILABLE AT AN ADDITIONAL COST.
There are occasions where the demand on certain products outstrips supply and in these cases delivery will be more than 14 working days. If this problem arises, Getaheadboard will contact you to update you on the progress of your order. Orders will be delivered on our behalf by one of our couriers and made between 8.00am – 6.00pm Monday – Friday. If a timed delivery is required (e.g. Saturday) we may be able to arrange this for you but at an extra cost.
Our courier company are not insured to enter your houses/premises and will require a signature upon delivery.
Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us immediately via e-mail: service@getaheadboard.co.uk , or telephone the service dept on 0870 6091828. We insist you keep the original packing in case you have any reason to return your purchase (see Faulty or damaged goods below).
If a delivery attempt has failed other than the courier’s error a failed delivery charge will occur. This does not affect the consumer’s statutory rights
Shortages
It is the customer’s responsibility to sign for all packages as shown on the couriers consignment note. Any missing packages must be noted on the same consignment note before the driver leaves. It will be the customer’s responsibility to notify Getaheadboard of any shortages within 3 days of delivery.
